Hendersonville Water Customers Urged to Conserve Water Due to Treatment Plant Storm Impacts

Photo of faucet dripping water with Hendersonville Water and Sewer logo

9/27/24 11:00 AM

Due to the historic impacts of Tropical Storm Helene, the City of Hendersonville is responding to many urgent situations including operating the Water and Wastewater Treatment Plants under extraordinary circumstances. 

Hendersonville water customers are asked to voluntarily reduce non-essential water use. The water treatment plant is currently operating, but intake capacity has been reduced, due to the Mills River intake being disabled by the storm. Personnel will work to restore the intake once crews can safely access the infrastructure. 

Please limit your water-use to essential functions such as drinking water and preparing food. Utilize these tips to conserve water for critical uses needed during this state of emergency. 

  • Limit flushing of toilets by multiple usage 
  • Take shorter showers instead of baths 
  • Turn off taps when brushing teeth, shaving, or washing dishes 
  • Fix leaks immediately 
  • Limit cooking water 
  • Delay washing of laundry and only run full loads of laundry 
  • The use of flow-restrictive and water-saving devices is encouraged 
  • Temporarily opt for biodegradable or disposable dishes/utensils 

The City of Hendersonville team is working to respond to unprecedented circumstances and appreciate your patience and cooperation. 

Additional updates will be sent via the City’s notification system and posted at www.hvlnc.gov/flooding when they are available. 

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